Help
 


How can I sign up www.feelthelotus.com?

‘You can sign up by clicking "Sign up" and filling in personal information and address information required for subscription.
 
 
Do I pay when I sign up?
No, you do not pay anything for subscription.
 
 
I forgot my password, what should I do?
If you have signed up our website before but forget your password, enter your e-mail address in the "member login" section and click "I forgot my password". In this way, you will receive an e-mail to create your new password. In line with the direction of the incoming mail, you can reset your password.
 
 
How can I order via www.feelthelotus.com?

You should click "add to cart" on the product you want to buy on the site. Later when you go to your cart, you can place your order by choosing your personal information, address information and payment method.
 
 
Is it safe to shop on www.feelthelotus.com?
The security of our visitors' personal information is very important for us. Feel The Lotus uses the highest security measures for personal data to be collected and stored. Your credit card information is sent to banks in encrypted form and it is in no way stored by Feel The Lotus.
 
 
In what ways can I pay on the checkout page?
You can pay by choosing one of the ways such as credit card or debit card on the checkout page.
 
 
I can't add products to the cart, what should I do?
Firstly, you should try a different browser than the internet browser you use. You can try browsers like Google Chrome, Microsoft Internet Explorer, Opera, Mozilla Firefox etc. If you have the same problem when you try on a different browser, you should try again by clearing your search history. If the problem is still not solved, we kindly ask you to report the problem to [email protected].
 
 
I want to cancel my membership. How can I do?
When you want to cancel your membership, you can send an e-mail to [email protected].
 
 
When I create an order, an error message appears on the screen. How can I solve this problem?

In such a case, we recommend that you first clear your browser's history and try again. If the problem still persists, we kindly ask you to report the error to [email protected] via e-mail.